Terms & Conditions — Hotspan Labs
Legal

Terms & Conditions

Last updated: April 2026

1. Research Use Only

All products sold by Hotspan Labs are intended strictly for in vitro research and laboratory experimentation. These products are not intended for human consumption, veterinary use, or therapeutic application of any kind. By purchasing any product from Hotspan Labs, you confirm that you are a qualified researcher and that you will use these products solely within a laboratory setting in full compliance with all applicable federal, state, and local laws and regulations.

2. Eligibility

You must be at least 18 years of age to purchase from Hotspan By placing an order, you represent that you are a qualified research professional or are purchasing on behalf of a qualified research institution, and that you have the legal authority to purchase and possess research compounds in your jurisdiction.

3. No Medical Claims

Nothing on this website constitutes medical advice. The information provided is for educational and research purposes only. Hotspan Labs makes no claims that any product prevents, treats, cures, or mitigates any disease or medical condition. If you have a medical condition, consult a licensed physician.

4. Limitation of Liability

Hotspan Labs shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use or misuse of its products. Products are sold as-is for research purposes only. By purchasing, you assume all responsibility for appropriate use, handling, and storage in accordance with applicable safety guidelines.

5. Returns & Refunds

Due to the nature of research compounds, we do not accept returns on opened products. Damaged or incorrect orders must be reported within 48 hours of delivery with photographic documentation. We reserve the right to refuse service to anyone at any time.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, and product descriptions, is the property of Hotspan Labs, LLC and may not be reproduced without written permission.

7. SMS Verification Program

Hotspan provides an SMS verification program that allows users to verify the mobile phone number they provide through our website. When you voluntarily opt in to SMS verification, Hotspan may send a one-time transactional SMS message containing a verification code to the mobile number you provided.

By providing your mobile phone number and opting in to the SMS verification program, you consent to receive a one-time SMS verification code from Hotspan. SMS verification messages are transactional and are not consent to receive marketing or promotional text messages.

Message and data rates may apply. The SMS verification program is intended to send one verification message per verification request, although an additional message may be sent if you request another verification code.

You may reply STOP at any time to opt out of receiving SMS messages from Hotspan. You may reply HELP for assistance. For additional assistance, contact us at support@hotspan.com.

Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to the availability and operation of wireless networks and services and therefore cannot be guaranteed.

Participation in the SMS verification program is voluntary. Consent to receive SMS messages is not a condition of purchase.

For information about how Hotspan collects, uses, and protects personal information and SMS consent data, please review our Privacy Policy.

8. Governing Law

These terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising from these terms or your use of our products shall be subject to the exclusive jurisdiction of the courts located in Utah.

9. Contact

For questions regarding these terms or the Hotspan SMS verification program, contact us at support@hotspan.com.